If you’re an NDIS provider, the right software can change how you work and how well you grow. NDIS software is more than a digital tool. It’s the backbone of your day-to-day operations. Whether you’re managing participant records, rostering support workers, processing NDIS claims, or staying on top of compliance, the software you use plays a major role in your success.
Why NDIS Providers Need the Right Software
The best NDIS software helps you stay organised, reduce admin time, and deliver high-quality support with less stress. It gives providers the structure they need to focus on what matters most — supporting participants. From small sole traders to national providers, using purpose-built NDIS management tools can save hours every week and help your business stay compliant, efficient, and ready to scale.
The right NDIS provider software can help you:
- Save time on admin and data entry
- Submit claims to the NDIS accurately
- Manage participant goals and progress
- Keep your team organised with rostering and task tracking
- Store documents and case notes securely
- Stay audit-ready with built-in compliance tools
Whether you’re a support coordinator, plan manager, or a core support provider, having purpose-built NDIS management software helps you focus less on admin and more on supporting participants.
1. Go High Level
Go High Level isn’t built specifically for NDIS, but it’s one of the most powerful client management and automation platforms out there — and many smart NDIS providers are starting to use it. It’s perfect for businesses that want full control over their client communication, marketing, and admin workflows in one place.
What makes Go High Level stand out is its flexibility. You can build custom intake forms, automate follow-ups, track enquiries, send SMS reminders, manage appointments, and even create participant onboarding flows. Everything lives inside one dashboard — no more jumping between different apps.
For providers offering a high-touch service or managing multiple referrals a week, Go High Level can be a game-changer. It’s especially useful for businesses that want better systems without hiring more admin staff.
Best suited for:
- NDIS providers with internal admin teams
- Agencies managing high enquiry volume
- Providers looking to automate onboarding and communication
Key features:
- Customisable CRM for participant management
- Automated SMS and email follow-ups
- Booking calendar and appointment system
- Form builder for intake and service agreements
- Dashboard for tracking all communication in one place
Worth noting: Go High Level isn’t out-of-the-box NDIS-ready. You’ll need to set up your workflows and forms manually, but the long-term benefits are huge if you’re willing to invest the time.
Visit Website: https://www.gohighlevel.com/
2. CTARS
CTARS is a cloud-based NDIS software platform built for disability service providers who need strong clinical, behavioural, and participant management tools. Originally designed for organisations supporting people with complex needs, it offers deep functionality that goes beyond basic rostering or invoicing.
What makes CTARS stand out is its focus on documentation and evidence-based support. You can create detailed care plans, track behavioural data, log incidents, and generate reports that align with NDIS auditing standards. It’s ideal for providers who need to maintain high-quality records and deliver consistent, measurable outcomes.
The system also includes scheduling, billing, HR management, and progress note tracking — all inside one secure platform. Everything is designed to give you a clearer view of how services are delivered and how participants are progressing.
Best suited for:
- Providers supporting participants with complex needs
- Organisations focused on evidence-based care
- Teams that require detailed clinical documentation
Key features:
- Behavioural data tracking and clinical documentation
- Service delivery notes and incident logs
- Customisable participant care plans
- Scheduling, rostering, and NDIS billing
- Built-in compliance and audit support
Worth noting: CTARS is built for depth, not speed. It’s powerful but best suited to teams who need clinical-style tracking and high-level documentation rather than fast setup or lightweight workflows.
Visit Website: https://ctars.com.au/
3. Flowlogic by Datanova
Flowlogic is one of the most established NDIS software platforms in Australia. Built by Datanova, it’s a powerful, all-in-one system made specifically for NDIS and community service providers. It handles everything from case management to billing, compliance, HR, and beyond — all under one roof.
What sets Flowlogic apart is its depth. It’s a fully customisable platform, which means you can tailor it to suit your exact processes. Whether you’re managing SIL rosters, plan-managed budgets, or detailed participant notes, Flowlogic gives you the tools to stay compliant and in control.
It also integrates with PRODA, Xero, and other accounting tools, making financial management and NDIS claim submission smoother. Plus, with its built-in reporting features, you can track outcomes, monitor service delivery, and meet audit requirements with confidence.
Best suited for:
- Medium to large registered NDIS providers
- Organisations delivering complex supports like SIL or day programs
- Providers looking for end-to-end control over operations
Key features:
- Customisable workflows and forms
- PRODA and Xero integration
- Full case management and compliance tracking
- HR tools for staff rostering, training, and onboarding
- Detailed reporting and audit-ready documentation
Worth noting: Flowlogic has a steeper learning curve compared to simpler tools, but it’s one of the most powerful platforms available for larger or fast-growing NDIS businesses.
Visit Website: https://datanova.com.au/
4. GoodHuman
GoodHuman is more than just NDIS software — it’s a full operating system for care providers. Designed with compliance, care quality, and team collaboration in mind, it helps providers streamline service delivery while keeping everything aligned with NDIS rules.
Where GoodHuman really shines is in workforce management. You can match support workers to participants based on preferences, availability, and qualifications. Rostering is dynamic and built around real-time availability. There’s also built-in compliance tracking, so expired certifications or incomplete documentation never slip through the cracks.
It also offers smart billing and NDIS claim automation, saving hours in admin. Everything — from service bookings to invoices — runs through a clean, central platform with full transparency for both staff and participants.
Best suited for:
- Medium to large NDIS providers
- SIL, core support, and day program providers
- Teams needing rostering, HR, and compliance tools
Key features:
- Real-time rostering and workforce management
- Participant and worker matching
- NDIS billing and claim automation
- Mobile app for support workers
- Built-in compliance and documentation alerts
Worth noting: GoodHuman is best for providers managing large teams or delivering high-volume services. It’s feature-rich, but may feel like overkill for sole traders or very small teams.
Visit Website: https://www.goodhuman.me/
4. Splose
Splose is built specifically for NDIS and allied health providers — and it shows. It’s clean, intuitive, and packed with features that make provider life easier. From case notes to invoices, service bookings to NDIS claim tracking, everything is designed with real providers in mind.
One of the best things about Splose is how user-friendly it is. You don’t need to be a tech expert to get started. The layout is simple, and everything you need is easy to find. It also supports bulk invoicing, session templates, progress notes, and integration with PRODA — which makes NDIS claims fast and error-free.
Splose is a strong all-rounder, whether you’re working solo or managing a growing team. You can add multiple users, set permissions, and handle everything from support coordination to therapy in one system.
Best suited for:
- Registered and unregistered NDIS providers
- Allied health professionals and therapy teams
- Support coordinators who need flexible case management
Key features:
- PRODA integration for direct NDIS claims
- Case notes, service agreements, and session tracking
- Custom form builder
- Calendar and scheduling tools
- Bulk invoicing and reporting dashboard
Worth noting: Splose continues to roll out updates and new features regularly, so it keeps improving. It also offers Australian-based support — which is a big plus if you want local help when you need it.
Visit Website: https://splose.com/
6. Astalty
Astalty is a newer player in the NDIS software space, but it’s quickly gaining attention for its simplicity, ease of use, and focus on helping providers stay compliant without overcomplicating things. It’s designed specifically for support coordinators, sole traders, and small NDIS businesses who want a system that works out of the box.
Astalty makes service delivery easier by offering streamlined features like task tracking, case notes, document storage, and participant goal management. It’s built to help you stay on top of everything — without feeling like you need to be a tech expert.
The interface is clean, and the workflow is intuitive. You can track your work, set goals for participants, attach files, and generate reports that align with NDIS requirements. For smaller providers or support coordinators juggling multiple participants, Astalty hits a sweet spot between functionality and simplicity.
Best suited for:
- Sole traders and small NDIS providers
- Support coordinators
- Teams needing a simple, focused compliance tool
Key features:
- Participant profiles with goal tracking
- Case notes and document storage
- Task management and reminders
- Reporting tools for compliance and auditing
- Easy-to-learn, intuitive dashboard
Worth noting: Astalty isn’t overloaded with features — and that’s a good thing for many providers. If you need something lightweight, affordable, and focused on coordination and compliance, it’s a great fit.
7. ShiftCare
ShiftCare is one of the most popular NDIS software platforms for managing staff schedules, participant care, and compliance — especially for providers delivering in-home and community supports. It’s designed to make rostering, timesheets, billing, and documentation easier for both office teams and frontline workers.
The standout feature of ShiftCare is its rostering system. You can quickly assign shifts, fill last-minute gaps, and ensure the right support workers are matched to participants based on skills and availability. The mobile app lets workers check schedules, write case notes, and clock in and out — all in real-time.
ShiftCare also supports NDIS billing and integrates with accounting software like Xero, so providers can handle payroll, invoicing, and claims more efficiently.
Best suited for:
- Core support and SIL providers
- Providers with mobile or community-based teams
- Organisations needing strong rostering and shift management
Key features:
- Smart rostering and shift assignment
- Mobile app for support workers
- NDIS billing, invoicing, and timesheet tracking
- Case notes, incident logs, and document uploads
- Integration with Xero and MYOB
Worth noting: ShiftCare is ideal for providers focused on direct support services. If rostering is your biggest challenge, this platform is built to make it easier — without overwhelming you with features you won’t use.
8. Caretaskr
Caretaskr is a purpose-built NDIS software platform designed to help providers manage client care, service delivery, and compliance in one simple system. It’s clean, easy to use, and well-suited for both small teams and growing providers who need flexibility without complexity.
With Caretaskr, you can manage participant profiles, schedule services, record progress notes, and generate invoices that meet NDIS requirements. Everything is accessible from the cloud, meaning your team can log in and update records from anywhere — including on the go.
One of the standout features is its built-in communication tools. You can send updates to staff, track task completion, and maintain a clear audit trail for every interaction. It’s a great all-rounder for providers who want more structure without overwhelming software.
Best suited for:
- Small to mid-size NDIS providers
- Core supports and community participation services
- Teams needing a simple, flexible system
Key features:
- Participant profiles and service scheduling
- Progress notes and document uploads
- NDIS invoicing and billing tools
- Task tracking and team communication
- Cloud-based access for remote updates
Worth noting: Caretaskr hits the balance between features and usability. If you’re growing and need a platform that scales with you — but still feels easy to use — it’s worth a look.
Related: Top 9 NDIS Accountants
9. Brevity Care Software
Brevity Care Software is a comprehensive NDIS software platform designed to support everything from rostering and billing to compliance, HR, and case management. It’s one of the more established systems in the market and has been purpose-built for NDIS and aged care providers in Australia.
Brevity gives you full visibility across your organisation. You can manage participants, assign support workers, track service delivery, and automate NDIS claims — all from one central dashboard. It also includes powerful reporting features, so you can stay on top of KPIs and compliance without digging through spreadsheets.
The software is modular, meaning you only pay for the features you need — making it a flexible choice whether you’re just starting out or scaling fast.
Best suited for:
- Medium to large NDIS providers
- Organisations offering SIL, core supports, or therapy services
- Teams that need full operational oversight
Key features:
- Participant records and service bookings
- Rostering and mobile worker app
- HR tools for onboarding, training, and compliance
- NDIS invoicing, claims, and financial tracking
- Custom reports and audit-ready documentation
Worth noting: Brevity is powerful, but setup takes time — especially if you’re integrating multiple modules. That said, once it’s in place, it can manage nearly every part of your business from one system.
10. iinsight
iinsight is a cloud-based case management and billing platform that’s widely used across allied health, occupational rehab, and disability services — including NDIS providers. While not built exclusively for NDIS, it offers strong functionality for managing participant records, appointments, clinical notes, and financials in one place.
What makes iinsight popular is its focus on workflow automation. You can manage referrals, track service delivery, log progress notes, and automate invoicing and NDIS claims with ease. The system also integrates with Xero and Medicare, making it especially handy for providers who juggle multiple funding streams.
If you’re delivering therapy or support services under the NDIS and need reliable tools for documentation, compliance, and billing, iinsight offers a solid, professional-grade option.
Best suited for:
- Allied health providers and therapists
- Organisations delivering assessments and clinical services
- NDIS providers who need detailed case tracking and billing
Key features:
- Case management and progress note tracking
- Appointment scheduling and calendar sync
- NDIS invoicing and financial reporting
- Document storage and referral management
- Xero and Medicare integration
Worth noting: While iinsight is highly functional, it’s more suited to providers delivering structured, clinical services than casual support work. Still, it’s one of the strongest options for therapy-led businesses.
11. CareMaster
CareMaster is an all-in-one NDIS software platform designed to make provider operations simpler, faster, and more efficient. Built specifically for Australian disability and aged care providers, CareMaster focuses on delivering practical features without overcomplicating your workflow.
It covers everything you’d expect — scheduling, invoicing, compliance tracking, staff management, and NDIS claim processing — all inside a clean, user-friendly dashboard. It’s ideal for providers who want a system that’s ready to go without heavy setup or technical complexity.
One of its strengths is how easy it is to onboard staff and manage rosters. Support workers can use the mobile app to view schedules, update notes, and clock in and out, which helps maintain service transparency and accountability.
Best suited for:
- Small to mid-sized NDIS providers
- Organisations focused on in-home or community care
- Providers needing straightforward rostering and billing tools
Key features:
- Staff rostering and shift management
- Participant records and service notes
- NDIS invoicing and claim integration
- Compliance tracking and alerts
- Mobile app for field staff
Worth noting: CareMaster is a practical choice for providers who want robust features without the learning curve of more complex systems. It’s well suited for teams that need quick setup and reliable day-to-day operations.
12. SupportAbility
SupportAbility is one of the most widely recognised NDIS software platforms in Australia. Purpose-built for disability service providers, it covers everything from participant management and rostering to funding, compliance, and reporting — all in one system.
SupportAbility stands out for its strong NDIS-specific design. It tracks funding across service bookings, automatically flags when budgets are running low, and helps ensure every claim is audit-ready. It also lets you manage service agreements, staff rosters, incident reports, and client notes — making it a true end-to-end platform.
Many providers choose SupportAbility because of its deep compliance features and its ability to manage both frontline delivery and back-office admin from one place.
Best suited for:
- Registered NDIS providers of all sizes
- Teams needing compliance-first software
- Providers managing multiple services or locations
Key features:
- NDIS funding and budget tracking
- Staff rostering and attendance logs
- Participant case notes and service delivery tracking
- Incident management and risk assessments
- Custom reporting and export tools
Worth noting: SupportAbility is built for NDIS — not adapted to it. If you want a platform that speaks the same language as your business, and keeps you aligned with NDIS guidelines, it’s one of the strongest options available.
13. MYP (Manage Your Program)
MYP is a flexible software platform built for NDIS, aged care, and community service providers. It offers a wide range of modules that you can pick and choose based on your needs — from client management and rostering to HR, incident reporting, and goal tracking.
For NDIS providers, MYP makes it easy to manage participant data, create service agreements, and track support delivery in a way that aligns with compliance standards. It also includes billing tools that simplify NDIS claim submissions and link directly with PRODA.
The modular structure makes MYP ideal for providers who want to start small and add features over time. Whether you’re focused on therapy, support coordination, or daily support services, the platform can adapt to your workflow.
Best suited for:
- Registered NDIS providers
- Organisations offering multiple services
- Teams needing a modular, scalable system
Key features:
- Participant and service management
- Customisable care plans and goal tracking
- PRODA integration for NDIS claims
- Rostering, HR, and incident management modules
- Flexible setup with scalable features
Worth noting: MYP’s strength is in its flexibility — but it may take some time to figure out which modules you really need. Once configured, it offers a reliable and custom-fit experience for your business.
14. Simple Plans
Simple Plans is a straightforward NDIS software platform designed specifically for support coordinators and plan managers. It focuses on simplifying the most time-consuming tasks — managing participant information, tracking service agreements, logging billable hours, and preparing reports.
As the name suggests, it’s all about keeping things simple. You don’t need hours of training to get started, and the interface is clean and easy to navigate. It’s ideal for sole traders or small teams who want to stay on top of NDIS compliance without drowning in paperwork or using spreadsheets.
Simple Plans also includes built-in billing tools and report generation features, which makes plan reviews and participant updates easier to manage.
Best suited for:
- Support coordinators and plan managers
- Sole traders and small teams
- Providers looking for a no-fuss, easy-to-use system
Key features:
- Participant profiles and service agreement tracking
- Billable hour logging and progress note templates
- Report generation for plan reviews
- Document storage and reminders
- Designed specifically for NDIS compliance
Worth noting: Simple Plans doesn’t try to be everything — and that’s what many providers love about it. If you want a lightweight, NDIS-ready tool that helps you stay organised and compliant, it’s a solid choice.
15. AlayaCare
AlayaCare is a high-performance NDIS software solution designed for large-scale disability and home care providers. It combines powerful care management tools with real-time data, making it easier to deliver quality support while keeping operations streamlined.
Built for mobile care delivery, AlayaCare offers a full suite of features — from intelligent rostering and care documentation to financial management and NDIS billing. Support workers can use the mobile app to access participant details, log notes, and complete tasks in real-time, whether they’re in the office or out in the community.
For providers managing multiple teams or high participant volumes, AlayaCare offers the scale, structure, and visibility needed to stay compliant, efficient, and participant-focused.
Best suited for:
- Large NDIS providers with mobile teams
- SIL, community nursing, and in-home care organisations
- Providers needing real-time oversight and care tracking
Key features:
- End-to-end care planning and rostering
- NDIS billing and claim management
- Mobile app for field staff and real-time documentation
- Outcome tracking and reporting dashboards
- Scalable platform for growing organisations
Worth noting: AlayaCare is built for scale, not simplicity. If you’re a smaller provider, it might offer more than you need — but for larger teams, it’s one of the most advanced tools available.
16. Vertex360
Vertex360 is an Australian-built NDIS software platform designed for simplicity, speed, and full compliance. It offers an all-in-one solution for participant management, billing, scheduling, and progress tracking — making it ideal for providers who want a clean system without unnecessary complexity.
One of Vertex360’s strongest features is its claim automation. You can generate NDIS invoices, process claims through PRODA, and track funding usage with minimal manual entry. It also includes detailed progress note templates and real-time rostering tools, helping you manage both service quality and team coordination.
The interface is modern, intuitive, and fast — so staff can spend less time on admin and more time supporting participants.
Best suited for:
- NDIS providers looking for a simple, all-in-one system
- Organisations delivering core supports or in-home care
- Teams that value speed and automation
Key features:
- NDIS claim automation via PRODA
- Participant records and progress note tracking
- Rostering and scheduling
- Real-time funding tracking and reporting
- Built-in document management
Worth noting: Vertex360 focuses on being easy and efficient. It’s best for providers who want to avoid bulky, over-engineered platforms — while still staying fully NDIS-compliant.
How to Choose the Best NDIS Software for Your Business
Not all NDIS software platforms are the same. Some focus on clinical services, others on rostering, and some offer everything under one roof. Here’s what to look for when comparing options:
- Is the platform easy to use? A simple, intuitive interface means less training and fewer errors.
- Does it support PRODA integration? This makes NDIS claims faster and easier.
- Can you customise it? Modular or flexible systems let you scale as your business grows.
- What kind of support is available? Local support teams and training resources can make a big difference.
Final Thoughts on NDIS Software
Choosing the right NDIS software isn’t about picking the flashiest platform — it’s about finding one that matches your needs, makes your day-to-day easier, and supports the work you do with participants. Whether you need help with admin, claims, or care coordination, the right tool can help you save time, reduce risk, and grow with confidence.
Use this list as a starting point, and take the time to trial a few options. Many offer demos or free trials — so you can test what fits best before committing.
